Four years ago I bought my car from the Barons Woodmead VW dealership and two weeks ago I decided to use them to get my second major service done.

The reception at the dealership was good and I was assured that the points that I brought to the attention of the Service staff, namely Sean Govender, would be fully checked out and he would give me a call during the day to give me an update as to the progress of my car through its service, as is custom with these kinds of dealings.

I collected my car at 5:15pm on the 28th Feb 2008, Thursday, thinking everything with car was sorted and that the +/-R1,300 I handed over would more than compensate the dealership for the service they carried out. But No!  read more here »

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